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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Induct and orient new staff
  2. Develop individual work plan in consultation with worker
  3. Undertake performance appraisal with workers
  4. Assist workers to plan career paths
  5. Support workers in their work role

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Essential knowledge

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

This includes knowledge of

Relevant organisation guidelines

Awards or EBAs where they exist

Organisational human resource management policies

Union documents guidelines policies

Conditions of services

Strategies to meet staff training needs

Networking and information exchange processes

Community support mechanisms

Industrial relations principles and current issues

Relevant unions and contacts

Level of underpinning knowledge as required by individual being supervised

Essential skills

It is critical that the candidate demonstrate the ability to

Provide supervision and support to individual workers in line with organisation requirements

Contribute to the ongoing support and development of staff involved in provision of primary health care services to Aboriginal andor Torres Strait Islander clients

In addition the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

This includes the ability to apply skills in

Oral andor written report writing as required to fulfil job requirements

Networking

Negotiation

Communication

Clarification

Area of skill to the level required by individual being supervised

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects of assessment

The individual being assessed must provide evidence of specified essential knowledge as well as skills

Consistency of performance should be demonstrated over the required range of situations relevant to the workplace

Where for reasons of safety space or access to equipment and resources assessment takes place away from the workplace the assessment environment should represent workplace conditions as closely as possible

Conditions of assessment

This unit includes skills and knowledge specific to Aboriginal andor Torres Strait Islander culture

Assessment must therefore be undertaken by a workplace assessor who has expertise in the unit of competency or who has the current qualification being assessed and who is

Aboriginal or Torres Strait Islander himherself

or

accompanied and advised by an Aboriginal or Torres Strait Islander person who is a recognised member of the community with experience in primary health care

Context of assessment

Competence should be demonstrated working individually under supervision or as part of a primary health care team working with Aboriginal andor Torres Strait Islander clients

Assessment should replicate workplace conditions as far as possible

Related units

This unit may be assessed independently or in conjunction with other units with associated workplace application

Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Cultural respect

This competency standard supports the recognition, protection and continued advancement of the inherent rights, cultures and traditions of Aboriginal and Torres Strait Islander peoples

It recognises that the improvement of the health status of Aboriginal and Torres Strait Islander people must include attention to physical, spiritual, cultural, emotional and social well-being, community capacity and governance

Its application must be culturally sensitive and supportive of traditional healing and health, knowledge and practices

Community control

Community participation and control in decision-making is essential to all aspects of health work, and the role of the health worker is to support the community in this process

Supervision

Supervision must be conducted in accordance with prevailing state/territory and organisation legislative and regulatory requirements

References to supervision may include either direct or indirect supervision of work by more experienced workers, supervisors, managers or other health professionals

A person at this level should only be required to make decisions about clients within the organisation's standard treatment protocols and associated guidelines

Legislative requirements

Federal, state or territory legislation may impact on workers' practices and responsibilities. Implementation of the competency standards should reflect the legislative framework in which a health worker operates. It is recognised that this may sometimes reduce the application of the Range of Variables in practice. However, assessment in the workplace or through simulation should address all essential skills and knowledge across the Range of Variables

Aboriginal and/or Torres Strait Islander Health Workers may be required to operate in situations that do not constitute 'usual practice' due to lack of resources, remote locations and community needs. As a result, they may need to possess more competencies than described by 'usual practice circumstances'

Under all circumstances, the employer must enable the worker to function within the prevailing legislative framework

Individual work plans are developed in response to work unit action plans, which may be operational or strategic and may include:

Specific plans for achieving identified outcomes.

The resources required.

Training plans to develop the required knowledge and skills.

Time frame for achieving the outcomes.

Performance appraisal will be based on:

Discussions between worker and supervisor.

Review of the individual work plan.

Review of and discussion about external factors that have affected the individual work plan.

Identified training and development needs.

Career path may be:

As an Aboriginal Health Worker or Torres Strait Islander Health Worker.

In another area of health work.

'Industrial Rights' may include:

Award structures.

Union representation.

Grievance procedures.

Organisational human resource policies.

Organisational enterprise bargaining agreement(s).

Industrial Relations Act(s).